Verified Product Return Guide Generator
A comprehensive n8n workflow template for automating e-commerce return processes with fraud prevention and professional document generation.
Description
Who's It For
- E-commerce businesses preventing fraudulent returns
- Customer service teams automating return processing
- Online retailers needing professional documentation
- Dropshipping stores fighting chargeback abuse
- SMB merchants reducing manual workload
How It Works
- Captures return requests via Webhook from forms/apps
- Validates customer emails with VerifiEmail to prevent fraud
- Blocks disposable emails and non-existent domains
- Generates QR codes for quick processing at drop-off points
- Creates professional HTML return guides with branding
- Converts to both PDF (printing) and PNG (email preview)
- Calculates return deadlines automatically (7-day default)
- Sends automated emails with download links to customers
- Tracks return authorization with unique order IDs
- Provides customer instructions and contact information
- Offers: fraud prevention , dual formats , QR integration , automation
How to Set Up
- Connect your return form to Webhook (POST to
https://[your-n8n-url]/webhook/return-guide)
- Sign up for VerifiEmail API (100 free verifications/month)
- Get HtmlCssToPdf and HtmlCssToImage API keys
- Configure Gmail OAuth2 via Google Cloud Console
- Set up all credentials in n8n: VerifiEmail , Gmail , PDF/Image APIs
- Customize HTML template colors and branding in Code node
- Test with sample data:
{"customer_name": "Test User", "customer_email": "[[email protected]](/cdn-cgi/l/email-protection)", "order_id": "ORD123"}
Requirements
- n8n instance (cloud or self-hosted)
- API credentials : VerifiEmail (~$0.01/check), HtmlCssToPdf, HtmlCssToImage, Gmail OAuth2
- Return form or e-commerce integration to send webhook data
- Email delivery capability for customer notifications
Core Features
- Email Fraud Detection : Blocks fake and disposable emails
- Dual Format Output : PDF for printing, PNG for previews
- QR Code Generation : Quick processing at shipping locations
- Professional Templates : Branded HTML with modern styling
- Automated Deadlines : 7-day return window calculation
- Customer Communication : Plain text emails with download links
Use Cases & Applications
- E-commerce Returns : Automate return authorization process
- Customer Service : Reduce manual return guide creation
- Fraud Prevention : Stop fake return attempts before processing
- Brand Consistency : Professional documentation across all returns
- Operational Efficiency : Handle high return volumes automatically
Key Benefits
- Fraud Reduction : Email validation prevents 60%+ fake returns
- Time Savings : Eliminates manual return guide creation
- Professional Image : Branded documents improve customer experience
- Cost Control : Prevents processing costs for invalid returns
- Scalability : Handles unlimited return requests automatically
Customization Options
- Adjust return deadline in Set node (default 7 days)
- Modify HTML styling and colors in Code node
- Change QR code size and format in Set node expressions
- Edit email templates and company branding
- Add tracking integration with shipping APIs
- Customize validation rules for different email types
Technical Specifications
- Execution Time : 15-30 seconds per return request
- Success Rate : 95%+ for valid email addresses
- File Sizes : PDF ~300KB, PNG ~120KB average
- Retention : Files hosted 30 days on service providers
- Rate Limits : Respects all API provider limitations
Cost Breakdown
- VerifiEmail : $0.01 per email verification after free tier
- PDF Generation : $0.001 per document
- Image Generation : $0.001 per image
- Gmail : Free (subject to Google's sending limits)
- Estimated : $0.012 per return request after free tiers
Integration Examples
- Shopify : Webhook from return app to n8n endpoint
- WooCommerce : PHP form submission to webhook URL
- Custom Forms : Direct POST request with customer data
- Customer Portals : Integration via REST API calls
Sample Webhook Data
{
"customer_name": "Jane Doe",
"customer_email": "[[email protected]](/cdn-cgi/l/email-protection)",
"order_id": "ORD123456",
"return_reason": "Wrong size",
"product_name": "Blue Cotton T-Shirt",
"purchase_date": "2025-01-15"
}
Installation
- Import the workflow JSON file into your n8n instance
- Set up required credentials (see setup instructions above)
- Activate the workflow
- Test with sample data to ensure proper configuration
Important Disclaimers
- Email validation accuracy depends on third-party service
- Test thoroughly with your specific use case and volume
- Monitor API quotas to avoid service interruptions
- Backup processes recommended for critical return periods
- Compliance : Ensure adherence to your return policy terms
Support
For issues with this template:
- Check n8n execution logs for detailed error messages
- Verify all API credentials are properly configured
- Test individual nodes to isolate problems
- Review the n8n community forums for similar issues
License
This template is provided as-is for educational and commercial use. Users are responsible for ensuring compliance with all applicable laws and service provider terms of use.
