Web-Form Auto-Responder: Instant Email + SMS Follow-Up
📝 Description
Embed a simple web form on your site and let this workflow:
- Collect a visitor’s name, email, phone, and question
- Generate a professional email and a friendly SMS using GPT-4o-mini
- Delay briefly (1 min by default) to simulate human writing time
- Send the AI-crafted email via Microsoft Outlook
- Send the AI-crafted text via Twilio
Perfect for solo consultants or small teams who want rapid, personalized responses without manual typing.
⚙️ Setup Instructions
-
Import the workflow
- n8n → Workflows → Import from File (or Paste JSON) → Save
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Add credentials
| Service | Where to get credentials | Node(s) to update |
|---|
| OpenAI | <https://platform.openai.com> → create API key | OpenAI Chat Model |
| Microsoft Outlook | Azure/M365 account with email-send permissions | Send email to the submitter |
| Twilio | <https://console.twilio.com> → Account SID, Auth Token | Send text to the submitter |
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Embed the form on your website
- Open Form to be embedded on website
- Click “Embed” → copy the iframe code → paste into your contact page
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Set your Twilio “From” number
- In Send text to the submitter , change phone to your verified Twilio number
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Adjust wait times (optional)
- Wait some time to write the email response (default 1 min)
- Wait some time to write the text response (default 1 min)
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Customize the AI prompt (optional)
- Edit the AI Agent system message to tweak tone, questions asked, or signature
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Test the flow
- Open the form URL (generated by the Form node)
- Submit a test entry → after ~1 min you should receive both an email and an SMS
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Activate
- Toggle Active so the form handles real submissions 24/7
đź§© Customization Ideas
- Pipe form data into Pipedrive, HubSpot, or Airtable for lead tracking
- Trigger a Slack/Teams alert to notify your team of hot questions
- Add a calendar link in the email so visitors can book a call instantly
- Use a language-detection node to reply in the visitor’s native language
Contact